Motoring Advice Department
We have qualified staff available to answer queries and provide technical motoring advice to members. You'll receive unbiased information on everything associated with owning and operating a car, including:
- Car prices, repairs, servicing, parts and accessories, fuel economy, anti-theft devices, disputed garage accounts, towing and general motoring problems.
- Buying a car, using battery jumper leads, towing, tyre pressures, car running costs, preparing for holidays, car care preventative maintenance.
For free motoring advice, call 13 17 03 between 8:30am and 5pm Monday to Friday or complete an online motoring advice form and we'll contact you as soon as possible.
Other Technical Services
- A range of minor automotive checks.
- Full brake inspection (complete lining and component inspection).
- Battery and charging system inspection (charging rate, battery condition, wiring harness security).
- Vehicle valuation inspection (brief inspection and road test with written valuation).
- Vehicle inspections.
Traffic Advisory Service
RAC's Traffic Advisory Service deals with members' enquiries relating to a number of motoring and traffic issues. 
The department receives between 5,000 and 6,000 enquiries per year via phone, fax, mail and email. While many of the enquiries are in relation to road rules and traffic regulations, there are a large number of inquiries relating to importing and exporting of vehicles, and obligations when involved in an accident.
The Traffic Advisory Service can help members concerns with the following:
- Road rules and regulations.
- Obligations in relation to accidents.
- Incidents involving uninsured motorists.
- Inquiries in relation to third-party injury.
- Infringement notice and court charges inquiries and procedures.
- Rights and responsibilities when purchasing new or used vehicles.
- New and used car warranty information.
- International motoring.
- Documentation for temporary overseas travel with a vehicle (Carnet De Passages En Douane).
- Personal importation of vehicles and customs formalities.
- Vehicle valuations.
Contact the Traffic Advisory Service on 13 17 03 or comple the motoring advice form and we will contact you or send you the information you require.